Privacy Policy
Last updated: October 29, 2026
First Class Auto Detailing ('we', 'us') respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you book a service, purchase a gift card, sign up for a membership, or contact us, we collect information you provide directly: your name, email address, phone number, service address, vehicle details (year, make, model, color), and any notes you include with your request.
2. How We Use Your Information
We use your information to schedule and perform detailing services, process payments, send booking confirmations, appointment reminders, and follow-up communications, deliver gift cards you purchase, respond to inquiries, and improve our services. We do not sell your personal information to third parties.
3. Payment Processing
All payments are processed securely by Stripe. We never store your full credit card number on our servers. Stripe's handling of your payment data is governed by Stripe's own privacy policy, available at stripe.com/privacy.
4. Sharing of Information
We share information only with service providers who help us operate our business — such as payment processing (Stripe), email delivery, and scheduling tools — and only to the extent needed to provide our services. We may also disclose information if required by law.
5. Text Messages
If you opt in on our website, First Class Detail WA LLC (First Class Auto Detailing) texts you about your quote, appointments and service, including appointment reminders and a review request after service. If you also opt in to marketing texts, we may send occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Opting in is not a condition of purchase. We do not sell, rent or share your mobile number or your consent to receive texts with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except the service providers that send our messages for us.
6. Data Retention
We retain booking and purchase records for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. You may request deletion of your personal information by contacting us.
7. Data Security
We protect your information with safeguards suited to a small business. Our website, booking and payment pages use encryption (HTTPS) to protect information in transit. Payments are processed by Stripe, so we never see or store your full card number. We work only with service providers that protect the information they process for us, such as our text messaging and email providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, contact us right away.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications at any time. To exercise these rights, contact us using the details below.
9. Cookies & Analytics
Our website may use cookies and similar technologies to keep the site functioning properly and understand how visitors use it. You can control cookies through your browser settings.
10. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes means you accept the updated policy.
12. Contact Us
First Class Auto Detailing — Greater Seattle Area, WA Phone: (206) 751-9082 Email: detail@firstclassautowa.com