Terms of Service
Last updated: October 29, 2026
These Terms of Service govern your use of the First Class Auto Detailing website and services. By booking a service, purchasing a gift card or membership, or using this site, you agree to these Terms.
1. Services
First Class Auto Detailing provides professional automotive detailing services, including interior and exterior detailing, paint correction, and ceramic coating, at our studio or at your location within our service area in the Greater Seattle region.
2. Bookings & Payment
Appointments are booked through our website and confirmed upon successful payment via Stripe, our secure payment processor. Prices shown at checkout are final for the selected services. Additional charges may apply for excessively soiled vehicles, pet hair, biohazards, or services added on-site, and will always be communicated before work begins.
3. Cancellations & Rescheduling
We ask for at least 24 hours' notice to cancel or reschedule an appointment. To cancel or reschedule, call us at (206) 751-9082. Refunds for prepaid services cancelled with adequate notice will be issued to the original payment method.
4. Gift Cards
Gift cards are redeemable for detailing services only and are not redeemable for cash except where required by law. Gift cards purchased through our website are delivered by email with a unique code. Lost or stolen codes should be reported to us immediately.
5. Memberships & Subscriptions
Membership plans bill automatically on a recurring basis until cancelled. You may cancel at any time by contacting us; cancellation takes effect at the end of the current billing period. Memberships are non-transferable and tied to the registered vehicle and service area.
6. Vehicle Condition & Liability
Please remove personal valuables from your vehicle before service; we are not responsible for loss of items left inside. We inspect vehicles before service and will note pre-existing damage. While we exercise professional care, we are not liable for pre-existing defects such as worn paint, loose trim, or aged components that may be affected by the normal detailing process.
7. Satisfaction & Warranty
If you are not satisfied with a service, contact us within 48 hours and we will make reasonable efforts to correct the issue. Ceramic coating warranties are subject to the specific coating product's terms and required maintenance schedule.
8. Mobile Service Requirements
For mobile appointments, you must provide legal, safe access to the vehicle and a suitable location to perform the work. Travel fees may apply for locations outside our standard service area.
9. Text Messages
If you opt in on our website, First Class Detail WA LLC (First Class Auto Detailing) texts you about your quote, appointments and service, including appointment reminders and a review request after service. If you also opt in to marketing texts, we may send occasional offers. You must be at least 18 years old to opt in to text messages. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving them; we confirm by text and send no more unless you opt in again. Reply HELP for help, or contact us at (206) 751-9082 or detail@firstclassautowa.com. Carriers are not liable for delayed or undelivered messages. Opting in is not a condition of purchase. Our Privacy Policy explains how we handle your information.
10. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the amount you paid for the service giving rise to the claim.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of our services after changes means you accept the updated Terms.
12. Contact
First Class Auto Detailing — Greater Seattle Area, WA Phone: (206) 751-9082 Email: detail@firstclassautowa.com